Your complete guide to everything the Texas Department of Public Safety offers for driver licenses, ID cards, and related services.
Common Questions
Can I have both a driver license and an ID card?
No. Texas law prohibits holding both simultaneously. You must choose one or the other.
Why can't I renew online this time?
Online renewal is only available every other cycle. If you renewed online last time, you must renew in person this time. This requirement ensures periodic in-person verification, photo updates, and vision testing.
Can I walk into a DPS office without an appointment?
No. All driver license offices operate by appointment only. You must schedule online in advance.
What if I need my license right away?
Online renewals provide an immediate temporary license you can print. For new licenses or in-person renewals, you'll typically receive a temporary paper license at your appointment while waiting for your permanent card to arrive by mail.
How do I know if my transaction can be done online?
Visit Texas.gov and start the process. The system will tell you if you're eligible or if you need to visit an office. You can also check the DPS website for eligibility guidelines.
What happens if I miss my appointment?
You'll need to reschedule. Appointments aren't automatically rebooked, so you'll have to go through the scheduling process again. Set calendar reminders to avoid missing your slot.
Can someone else pick up my license for me?
No. You must appear in person for appointments. Licenses and ID cards are mailed to you after processing—they're not available for pickup.
Do online services work on weekends?
Yes! Online services through Texas.gov are available 24/7, including weekends and holidays. This is one of the big advantages of online transactions.